Again, logging in here at http://itsupport.life.edu is your best option, as it will allow you to pick the support category for your ticket which will help your ticket reach the proper agent more quickly. It will also give you access to our knowledge base & forums, which may already have the answer to your question!
We understand that you don't always have access to a computer, so be sure to store our phone number in your cell phone. Then you can reach us from anywhere, anytime!
(678) 331-GEEK (4335)